Restraint in NZ aged care — obligations and safe practice
The use of restraint in aged care is one of the most closely audited areas of HealthCERT compliance. NZ Standards require restraint to be used only as a last resort, with informed consent, and with comprehensive documentation.
What counts as restraint?
Physical, chemical, and environmental restraint
Physical restraint is any manual or mechanical means that restricts a person's movement — including holding a person, bedrails raised on both sides, lap belts, and mittens.
Chemical restraint is the use of medication primarily to control behaviour or movement rather than for a therapeutic purpose.
Enablers are devices used with consent to assist independence — for example, a raised bedrail on one side to help the resident reposition themselves. Enablers are not restraint if they are used with the resident's informed consent and for their benefit.
Core principle: restraint minimisation
Restraint is always the last resort
The NZ Standards require facilities to actively minimise the use of restraint. Every resident has the right to freedom from restraint under the Health and Disability Commissioner's Code of Rights. Restraint may only be used when:
- There is an imminent risk of harm to the resident or others
- All less restrictive options have been considered and are insufficient
- Informed consent has been obtained (from the resident or their representative)
- The least restrictive type and duration is used
- The decision is made or ratified by a registered health professional
Informed consent requirements
Must have consent before using restraint
Informed consent must be obtained from:
- The resident themselves if they have capacity to consent, or
- Their welfare guardian or person authorised under an Enduring Power of Attorney (EPA) for personal care, if the resident lacks capacity
In an emergency, restraint may be used without consent where there is immediate risk of serious harm — but consent must be sought as soon as practicable, and the incident must be documented and reviewed.
Documentation requirements
Comprehensive documentation is mandatory
- Assessment identifying the risk and why restraint is required
- Evidence that less restrictive alternatives were considered and are insufficient
- Type of restraint to be used and duration
- Informed consent obtained — from whom, when, and in what form
- Name of the registered health professional who authorised the restraint
- Monitoring record — how often checked, resident's condition during restraint
- Review date and outcome of review
Monitoring during restraint
Frequent checks required
Any resident in restraint must be monitored at regular intervals as specified by the authorising clinician and your facility policy — typically at least every 15–30 minutes. Monitoring must check: the resident's physical comfort, skin integrity, circulation, breathing, hydration, and psychological state. All monitoring must be documented.
Review and discontinuation
Regular review is mandatory
Every restraint must be reviewed regularly to determine whether it is still necessary and whether less restrictive options have become appropriate. The care plan and restraint documentation must be updated at each review. The goal is always to reduce and eventually eliminate the need for restraint.
Frequently asked questions
Aged care providers: give your team instant access to your restraint policy
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