Automatic guarantees on goods and services, and prohibitions on misleading conduct — what every NZ business must know.
NZ consumer law gives consumers strong automatic rights that cannot be contracted away. These guides cover the two most important pieces of consumer legislation — what they require, what they prohibit, and what the consequences of non-compliance are.
Automatic guarantees on goods and services, remedies for faulty products, and what businesses cannot exclude.
Misleading and deceptive conduct, false representations, unsubstantiated claims, and unfair contract terms.
Consumer-facing employer obligations
Customer data obligations
Consumer protection regulator
Government consumer guidance
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